The Challenge

Outdated systems critical to organizational infrastructure.

A leading pharmaceutical company began experiencing some paint points with their legacy systems and processes critical to business productivity. They engaged Credera to lead SharePoint-related initiatives that impact the company's organizational infrastructure.

The Solution

Improving SharePoint portal design.

Credera led the design and implementation of the pharmaceutical company's SharePoint portal, improving organizational infrastructure. Throughout the design and implementation Credera led several initiatives critical to success:

• Information architecture and user experience design work​

• Strategic work to define the means for measuring information management criticality and maturity for all business units​

• Business process automation and workflows (SharePoint, custom, and Nintex)​

• Design and implementation of several departmental SharePoint sites, applications, and solutions​

• Design and implementation of an automated AFE approval workflow based on SharePoint and Nintex​

• Installation and configuration of Nintex for workflow​

• Configuration of SharePoint for integration with third party line of business applications

The Results

Modernizing systems and reducing costs.

Reduced Infrastructure Costs​

The portal is now the epicenter of end user communication and collaboration, is the default homepage for all employees, and saved $1M in infrastructure costs​

Exceeded Expectations​

The upgrade process was so successful that the leadership team chose to conclude the post go-live hyper care support phase early​

Increased Satisfaction and Visibility​

Automated processes improved consistency in business rule application, reduced manual process time for employees and allowed for greater visibility into procurement processes​

Boosted IT Morale​

The project represented the first “IT Victory” with their procurement team in several attempts