KEYNOTE SESSION
Accelerating Customer Journeys Through Data-Driven Integration
This keynote, delivered by Phil Lockhart, Chief Digital Officer at Credera, explores the future of luxury shopping, where AI, real-time data, and autonomous services transform the customer experience into something truly anticipatory and hyper-personalized.
By overcoming challenges like fragmented data, compliance hurdles, and AI infrastructure gaps, brands can create seamless, intelligent, and effortlessly orchestrated shopping journeys. With Tealium’s real-time customer data solutions powering a unified data foundation, alongside LLMs, AI-driven chatbots, and agentic services, Phil will showcase how brands can deliver the next era of high-end retail.
Below are patterns and povs to help you flip the switch on enabling your future:
