The Challenge

Overcoming data management issues in a vast product portfolio.

A leading consumer goods organization faced significant data management challenges due to its vast product portfolio and the need to handle millions of data attributes and thousands of master data codes annually. The outdated legacy systems, with their rigid architecture, made it extremely difficult to maintain accurate and consistent data. This led to a complex and error-prone process marked by unstructured information, duplicate records, and poor traceability, impeding innovation and operational efficiency across multiple internal and external teams.

The Solution

Innovative workflow design for improved data visibility and user experience.

To address the data management challenges faced by the organization, we implemented a business-configurable workflow designed to streamline and enhance the maintenance of Product Master Data. By leveraging Pega Cosmos, we introduced top-class digital forms that improved user experience and data visibility, while real-time integration with enterprise systems addressed inefficiencies and reduced data rework.

The solution’s scalable architecture facilitated rapid global rollouts and maximized reusability, while personalized SLAs and an insightful dashboard provided better project tracking and resolution of execution delays, ultimately enhancing data quality and operational efficiency.

The Results

Enhanced data accuracy and collaboration with Product Info Suite.

The implementation of the Product Info Suite significantly transformed data management for the client, leading to a 300% reduction in time to market for new products and accelerated onboarding in new geographies. By enhancing data accuracy and collaboration, the solution not only decreased the likelihood of regulatory non-compliance but also drastically cut the costs associated with maintaining an extensive product portfolio. With improved control and visibility over product data, multiple teams can now make better informed decisions, helping to drive operational efficiency and supporting the organization’s wider growth objectives.