Adobe Journey Optimizer (AJO)

Leveraging the power of AJO, we’ll help you personalize customer journeys across all touchpoints.

Capabilities

See how we’re helping our clients.

Meet your customers wherever they are with personalized omnichannel experiences.

Real-time customer journeys

Design and deliver personalized, adaptive journeys triggered by real-time customer behaviors.

Omnichannel orchestration

Engage customers across email, mobile, web, push, and in-app from one platform.

Next-best offer & decisioning

Leverage AI-driven rules and offers to deliver the right message or promotion at the right moment.

Audience segmentation & targeting

Activate rich, unified profiles from Adobe Experience Platform (AEP) to target audiences with precision and flexibility.

Testing & optimization

Continuously experiment with content, timing, and channels to maximize the effectiveness of your campaigns.

Insights & reporting

Measure performance in real time with dashboards, attribution, and integration into Adobe Customer Journey Analytics (CJA) for deeper insights.

How We Can Help

Turn customer data into experiences that drive loyalty.

Your customers expect personalized experiences in real-time, across every channel. We bring together your data, decisioning, and orchestration in one unified platform to deliver those experiences.

Meet customers right when they need you, optimize their journeys as you grow, and see measurable improvements in engagement and loyalty.

Working with Credera really feels like we are sharing a business problem that we are collaboratively trying to solve, rather than Credera selling us a particular service. Credera combines technological capability, business insight, and deep commercial awareness. They are trusted advisors, and we look forward to working with them in the future.

Alexander Thomson

Partner, Growth Capital Partners

Our Experts

Meet our AJO specialists.

Every implementation comes with challenges, but our experts will help you navigate them. This team knows how to solve tough problems and deliver results that matter to your business.