CultureNov 09, 2022

The Credera Difference: IUA's Story

Credera Team

Consulting is more than building better businesses and meeting client needs; it's about solving the world’s biggest problems to create a better future. At Credera, this means living out our global, boutique approach by partnering with our clients to create deep relationships that generate extraordinary results. It means working through change, innovating the future, and creating lasting impact.

But what does it actually feel like to work with Credera? Finding a capable consulting partner isn’t the challenge. Finding a consulting partner you trust and enjoy working with is the real challenge.

So what makes Credera different?

We asked our clients to answer that question. Here’s what NRG has to say about why Credera is a partner they trust and what we achieved together.

A Challenge Shared: IUA's Story

The International Underwriting Association (IUA) is the representative body for companies in London, providing international and wholesale insurance and reinsurance coverage. They are at the forefront of market modernization initiatives, promoting the design and implementation of modern processes and electronic interfaces using ACORD data standards. From placing to claims and accounting and settlement, the IUA’s mission is to secure an optimal trading environment for London insurance companies. 

 In 2007, the IUA, in conjunction with other participants inLondon’s vibrant insurance market, had commenced a significant transformation of the systems and processes running their business. They wanted independent assurance of several activities proposed by their suppliers.  

The IUA and other stakeholders ran a competitive procurement for independent assurance.Following due diligence and a discussion to understand its style of working with other clients, they chose Credera.  

 Our initial engagements were short studies around particular pieces of work – for example, whether the supplier-recommended storage upgrade made sense strategically and was cost effective, and service reviews of underperforming live services.Eventually, this grew to full-time program assurance on major market programs around claims settlement and data centre exits.  

The Credera Difference, in the IUA's Words

After 15 years of ongoing partnership, here’s what Louise had to say about the Credera difference: 

“To me, the Credera difference is that you get the team you’re promised. Having Credera’s support through some of the tough challenges we have faced over the years has been a relief – knowing that I’ve got trusted experts on the ground in the detail and keeping me informed so that I can make good decisions on behalf of our market. I really enjoy working with Credera because they are so good at collaborating with us and actually being our trusted experts.” 

 Watch the full interview here:

The Credera Difference, in Credera’s Words

Credera is a global boutique. This means you have access to a global wealth of expertise with the personalized approach you’d expect from a local partner.

From initial vision through execution, we help clients make a measurable impact while forging incredible and authentic relationships.

Here’s what that means to us:

  1. Global Scale, Boutique Experience - We offer the experience, expertise, and geographic reach of a global organization, but with the hands-on and focused approach of a boutique firm. This means we craft each solution to the unique and critical needs of each client we serve.

  2. Measurable Impact - Actions are stronger than words. Our current clients rated Credera a 9.2 out of 10 on likelihood to recommend us to a friend and 100% of client survey responses rated our outputs as high (30%) or very high (70%) quality. That means we’re delivering real results that make an impact for the long run.

  3. Authentic Relationships - Incredible impact and authentic relationships come from doing the real work together. The magic happens when we ask the right questions, don’t assume anything, and understand what unique people and sectors need, want, and what truly matters to them at the end of the day.

  4. Vision Through Execution - Working with a consulting firm should be simple, comprehensive, and move at warp speed. With efficient transition, immediate momentum, and quick results, our creative, growth-focused team knows what it takes to go fast and make an impact from idea through execution.

Interested in Partnering With Credera?

As the saying goes, a challenge shared is a challenge halved. Better to half it with a partner you trust and enjoy.

Credera offers the experience, expertise, and geographic reach of a global organization, with the culture and client partnerships of a boutique firm. We maintain a people-first mentality and a work environment deeply rooted in our core values.

To learn more, or to start a conversation, reach out to us at

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