CultureApr 08, 2022

Small Moments, Big Impact: Garrison Neely's Moment of Impact at Credera

Credera Team

We all have significant moments in our lives—meaningful experiences that shape us and mold our careers. These moments stand out in our memories. They impact us; and over time, they define us. 

These moments don’t always start as something that appears significant. It can be the way someone treats you, a small act of kindness, or even an apology. A defining moment can happen in the blink of an eye. 

But small moments can create a big impact—and it’s the collection of these small moments that truly define a culture. 

Moments of Impact at Credera

“Culture isn’t just one aspect of the game, it is the game.” – Louis Gerstner, Former CEO of IBM

How does a company measure and explain their culture? Culture is an intangible. It can’t be seen or touched. Yet it impacts everything about a team member’s experience. And at Credera, we believe it’s what sets us apart. 

As Credera expands our global presence, we remain passionately focused on the fabric of our boutique culture and are excited to share the real stories of our people and their moments of impact. We're hoping to showcase what makes this global boutique firm so special through the stories of our people, the most trustworthy source. These moments have defined our culture and will continue to keep us extraordinary, even as we grow. 

We’re committed to continuing to forge strong connections between our people, clients, and communities by highlighting the moments that matter the most.

Don’t just take our word for it: Hear it from Garrison Neely.

Garrison’s Story

Two years into Garrison’s time at Credera, he was invited to join a committee focused on Credera’s biannual performance review process.  There were some big names on the call: two long-time partners and the Director of HR.

Credera had recently finished our yearly review cycle, and part of that process included a "partner call" where a Credera partner provided top-level detail to the employee (i.e., salary changes, review score, and whether they were promoted or not). Historically, the employee's direct manager was not part of this call because it contained sensitive salary information. Unfortunately, in cases where an employee's expectations weren’t met, the partner typically didn’t have the context to explain the discrepancy. 

Mustering all of the courage and tact he could, he decided to bring this up to the committee and suggest a new process.  

“I asked them specific questions that helped them see where I was coming from. I saw the realization wash over them, and that moment changed from one of trepidation to excitement: I felt heard! The committee took my feedback and made some significant changes,” Garrison said. “Moments like this have continued during my time at Credera, and it's a testament to our approachable, open, and collaborative leaders.”

Check out more Moments of Impact stories.

The Heart Behind a Global Boutique 

Credera is a global boutique firm. This means clients and employees have access to a global wealth of expertise, but with a personalized approach you’d expect from a local partner. We offer the experience, expertise, and geographic reach of a global organization, but the feel of a boutique firm. This is what sets us apart for our clients and our people. 

Come Grow With Us 

At Credera, we couldn’t be more excited about our future. If you’re interested in a career where you can grow and make an extraordinary impact with people who care, please visit our careers page.

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