
Winter is coming to Salesforce, arriving in production on the weekends of 4th and 11th October. As is tradition, the Credera release webinar covered all the important changes, all in under an hour. If you missed the live webinar, you can now watch it on demand.
To whet your appetite, here are six frozen treats we’ve found waiting for you in the release notes.
1. Sort list view by multiple columns
Users can now view their data exactly how they want, with the ability to apply multiple sort criteria to a list view. Sales teams can prioritise opportunities by close date, stage, and expected revenue, without exporting to Excel. Service teams can order cases by priority and age, ensuring compliance with SLAs and satisfied customers. More importantly, this keeps your users working inside Salesforce, reducing reliance on external tools and ensuring decisions are based on the latest data.
2. Data classification in field history tracking configuration
Field history tracking setup now includes data classification details for all objects, providing critical context when deciding which fields to track. For example, public fields carry a lower level of regulatory or business risk compared to confidential or restricted data. Surfacing the data classification allows administrators to align history tracking with compliance policies, ensuring the tracked fields are those with the greatest impact.
3. Lightning design system v.2
The second iteration of the Salesforce Lightning Design System is now generally available, decoupling page structure from visual style to allow true customisation. With styling hooks (CSS custom properties) and design tokens, components are easier to maintain and align with brand standards, eliminating the need for fragile, one-off CSS changes.
4. Marketing Cloud Next
The latest evolution of Salesforce marketing capabilities, Marketing Cloud Next, is native to the platform and powered by autonomous AI agents, transforming traditional outbound-only “Do Not Reply” messaging into two-way conversations. With Agentforce assistance during campaign creation, customer engagement, lead qualification, and campaign optimisation, marketing teams can move faster and achieve better results.
5. Turn auto-captured data into leads or contacts
Use Einstein Activity Capture to automatically surface potential leads or contacts from email and event activity. Unmatched email addresses in threads now appear as possible new connections in the potential connections section of the email message record home page. On the Seller Home page, Einstein Contact Suggestions identify potential leads and contacts from email and events, where you can accept a suggestion, view an activity timeline for more information, or remove it.
6. Reference lines in dashboard charts
Surface context through reference lines on dashboard charts, showing how the data compares to a meaningful benchmark such as a target, threshold, average, or quota. Instead of being presented with raw data to interpret, viewers can instantly determine whether performance is above or below expectations and whether trends are moving in the right direction. This consistency across multiple dashboard components makes it obvious which metrics are on track and which need attention.
Bonus treat: Dark mode beta
If the six frozen treats haven’t filled you up already, here’s a bonus: with SLDS2 now generally available, dark mode is available in beta. Dark mode reduces eye strain, improves focus by minimising background distraction, and enhances accessibility for users with light sensitivity, migraines, or certain visual impairments. Users can set their org appearance to light or dark mode, or have it automatically match their computer’s settings.
Subscribe to our YouTube channel for access to all recordings, so you can learn at your own pace and revisit key insights whenever you need them.
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