how will you reinvent the retail customer experience amidst the changing landscape?
Retail is under pressure right now. From store-closings driven by the Coronavirus shutdown to competition from fast-fashion outlets and e-commerce giants, many retailers are now forced to find innovative ways to acquire customers and build in-store experiences.
How will you reinvent the retail customer experience amidst the changing landscape?
four key areas of investment in future retail strategy decisions:
Single View of the Customer