Contact

Technology

Jul 29, 2021

Webinar On Demand: How Halfords digitally transformed CX online and in-store

Credera Team

Credera Team

Webinar On Demand: How Halfords digitally transformed CX online and in-store

Watch the 2nd customer spotlight webinar in our 2021 series. We interviewed our customer, Halfords, about their journey using Salesforce and how they transformed customer experience online and in-store.

Reasons to watch: 

  • Learn how Halfords improved their customer experience through the user of Live Agent and chatbots

  • Hear how their existing Salesforce implementation enabled them to transform their in store customer experience

  • Understand how Halfords set themselves up to drive the most value from their partner relationships with Credera and Salesforce

Speakers:

  • Sharon Bedford, B2B Customer Operations Manager, Halfords

  • Hadia Shahnawaz, Salesforce Administrator, Halfords

  • James Burgess, VP of Customer Success, Credera

Credera is proud to have partnered with Halfords for several years and has seen the company go from strength to strength using Salesforce.

    Conversation Icon

    Contact Us

    Ready to achieve your vision? We're here to help.

    We'd love to start a conversation. Fill out the form and we'll connect you with the right person.

    Searching for a new career?

    View job openings