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Insurance

Implementing modern finance and core business operations platforms.

As part of a significant modernisation agenda and post-merger integration needs, Credera implemented core operations platforms including a global Workday HR, new UK business payroll, migration to a new SaaS-based core accounting platform, and a group consolidated reporting tool.

At a Glance

After a period of growth through mergers and acquisitions, a need to standardise HR, IT, and Finance operations was required to improve organisation efficiency. Credera helped overhaul the core operations technology and consolidate reporting.

The Challenge

Rethink and harmonise group-wide business processes following significant growth.

The client had grown rapidly through mergers and acquisitions, and this was leading to internal pressure for efficiencies and implementation of group-level standardised. Due to the pace of the acquisitions and a large variety of new entities, processes for HR, IT, and Finance weren’t standardised, leading to additional costs and business execution risk.

The Solution

Implement modern finance and core business operations platforms.

Credera implemented core operations platforms including a global Workday HR, new UK business payroll, migration to new SaaS-based core accounting platform and Anaplan-based forecasting, and a group consolidated reporting tool. This involved multiple teams working with UK and global business leads across various functions.

We set up highly effective governance to drive each change project, often engaging with C-level Executives to secure buy-in and drive implementation with local teams.

The Results

Transformed operating model supported by implementation of global HR and Finance platforms.

Group and local businesses were able to utilise common, cost-effective services for HR, Payroll, and Finance. With Workday, this established a common platform which was rolled out across the UK and global entities, providing standardised processes. Within Finance, the common platform for budgeting, group consolidation, and common finance and accounting processes enabled simplification and mitigated control risks.

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