Credera Limited Accessibility Statement

This accessibility statement applies to  credera.com

This website is run by Credera.  Credera is committed to diversity and inclusion as a strategic business initiative, and we want as many people as possible to be able to use this website.  

We've also made our website copy as simple and straightforward as possible to be understood by as large an audience as we can reach.   

How accessible this website is. 

We are aware of several accessibility challenges on our website. We are currently working on a site refresh which is intended to make our website fully compliant. We will update this statement with more information as soon as possible.  

Technical information about this website’s accessibility. 

Compliance status. 

Credera are currently taking steps towards compliance with the Web Content Accessibility Guidelines version 2.1 AA standard. 

What we’re doing to improve accessibility. 

Credera are committed to making our websites and other digital properties accessible. We believe accessible design benefits everyone. 

We work closely with CredAbility, Credera’s disability ERG (employee resource group) to ensure that our approach to accessibility considers the lived experiences of our people, and to educate and help promote best practice across our organisation.  

Feedback and contact information. 

If you need information on this website in a different format such as accessible PDF, large print, audio recording or braille, please contact us by email or phone. 

By email. 

Please email marketing@credera.co.uk  

By phone. 

Contact us on: 0333 043 9000 (Monday to Friday, 9am to 5pm). 

Responding to your request. 

We’ll review your request and will endeavour to get back to you within two working days.  

Reporting accessibility problems with this website. 

We are always looking to improve the accessibility of this website. 

If you have reported a problem with our website or asked for an alternative format and you are not happy with our response, please contact us by email or phone and we will try to make things right. 

If you’re still not satisfied with our response, you can escalate via the method below. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Preparation of this accessibility statement. 

This statement was last reviewed on 25th May 2023.  

We update this statement at least annually.