How will you reinvent the retail customer experience amidst the changing landscape?
Retail is under pressure right now. From store-closings driven by the Coronavirus shutdown to competition from fast-fashion outlets and e-commerce giants, many retailers are now forced to find innovative ways to acquire customers and build in-store experiences.
How will you reinvent the retail customer experience amidst the changing landscape?
Four Key Areas of Investment in Future Retail Strategy Decisions:
Mobile Investment
Single View of the Customer
Omni-Channel Experience
Storefront Transformation
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