The Challenge

Stabilizing a high-stakes defense program under pressure

A leading defence agency was midway through a critical 3-year program to procure and deliver new network infrastructure when serious delays threatened success. The existing project management office was failing to maintain adequate governance standards, resulting in unclear dependencies, missed milestones, and eroding stakeholder confidence.

The client needed an experienced delivery partner who could rapidly mobilise and navigate complex central government governance frameworks. With less than two weeks remaining for handover from the incumbent, the challenge required immediate impact without compromising the strict quality and security standards essential in defence environments.

The Solution

Rapid mobilization and governance excellence

Credera deployed a specialist delivery partner team with proven credentials in central government governance requirements. Despite the short handover period, our team rapidly assessed existing governance structures, RAID registers, and reporting mechanisms. We immediately aligned with the client's strict governance, reporting, and RAID management standards, establishing clear program controls and robust dependency tracking.

We assumed full ownership of program governance, creating transparent reporting frameworks and implementing proactive risk management practices. Regular stakeholder cadences ensured visibility and alignment across the program, while our defense sector expertise enabled seamless integration with organizational requirements.

The Results

Restored confidence and accelerated delivery

The defence organization now benefits from well-governed program delivery with clear visibility of progress, risks, and dependencies. As a result of this intervention, the organization experienced:

• Seamless transition: Full PMO responsibilities were assumed within two weeks with zero disruption.

• Enhanced governance: Robust frameworks were aligned with central government and defense standards.

• Restored stakeholder confidence: Transparent reporting and proactive risk management built trust.

• Critical dependency visibility: Previously unmanaged dependencies were identified, preventing future delays.

• Improved delivery speed: Effective planning and coordination accelerated program progress.

• Reduced program risk: Comprehensive RAID management significantly lowered risk exposure.