Zynx Health

Design sprint and platform implementation.

Zynx Health sought a partner to help them develop a new product that leverages their best-in-class clinical evidence as a benchmark to analyze the clinical operations of new and existing customers.

At a Glance

Zynx Health develops and implements evidence-based processes and procedures in healthcare organizations to improve patient outcomes across key industry metrics (i.e., length of stay, hospital-acquired conditions, etc.) as well as financial performance. Zynx Health sought a partner to help them develop a new product that would leverage Zynx’s best-in-class clinical evidence as a benchmark to analyze the clinical operations of new and existing customers. Credera delivered a design sprint workshop and completed an envision phase with Zynx Health that ultimately led to the increased adoption of applications and improved engagement and patient care.

The Challenge

Gaining actionable insights.

Zynx Health develops and implements evidence-based processes and procedures in healthcare organizations and clinicians to improve patient outcomes across key industry metrics (i.e., length of stay, hospital-acquired conditions, etc.) as well as financial performance.​

The overall goal of the new product is to produce actionable guidance that improves the safety and quality of patient care, increases revenue while reducing risk, and identifies cost savings opportunities for Zynx’s clients.

The Solution

Delivering a design sprint workshop and platform implementation.

Credera delivered a design sprint workshop, collaborating with the Zynx Health team to brainstorm a solution and build a prototype of the product concept​. After the design sprint, Credera completed the envision phase where we fleshed out the design sprint mock-ups and recommended a technology stack to support the product​.

Zynx Health later unveiled the product at the Health Information and Management Systems Society conference in February 2019​.

Credera refined the natural language processing pipeline used to match electronic medical record health system datasets to the Zynx evidence-based interventions​ and onboarded an innovation partner onto the platform.

The Results

Increasing adoption of applications and improving engagement.

Increase Adoption​

A modern, scalable, customer-facing application helps health systems understand the utilization of best practices and promote the adoption of evidence-based medicine​.

Clearly Understand Costs​

Show the clinical and financial cost and impact of poor adoption of evidence-based medicine​.

Improve Engagement and Patient Care​

The ability to monitor the utilization of evidence-based medicine and message clinicians directly promotes clinician engagement to review and adopt evidence-based medicine and ultimately improve patient care.

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