COVID-19 Communication in the Travel Industry

July 14, 2020 Christian Buechel

Customers need to feel safe engaging with your brand. This means different things for various industries, but it is especially important in the travel and hospitality industry, one of the hardest hit in during the pandemic. In a previous article, we laid out a Now, Next, Future framework to help companies react, respond, and plan […]

Post-COVID-19 Strategy: Accelerate into the Future

June 15, 2020 Gail Stout Perry

There’s no doubt about it, the last few months have brought on unprecedented changes on a global scale. What did we even talk about before COVID-19? Rarely are we faced with such a monumental issue that the entire world has to put their best minds together to solve a communal problem. While we have never […]

Prioritizing in the Wake of a Pandemic

June 1, 2020 Emily Crawford

COVID-19 has turned the world and business landscape upside down, altering every organization’s strategic priorities and operating methods. Companies are justifiability putting every dollar and resource hour spent under a microscope in an effort to maintain viability during this unprecedented time. But what if instead of simply surviving, companies could find a way to come […]

Strategy for Prioritizing the Next 100 Days

May 15, 2020 Gail Stout Perry

Undoubtably, these are unusual times. For most companies and individuals, the situation we now face with the COVID-19 pandemic is unlike anything seen in history, and the anticipated economic “hangover” is still an unknown. In a recent Statista article, leading economists estimate that even in the best-case scenario, global GDP loss because of the pandemic […]

Think Bigger Than the Assembly Line: Two Unorthodox Applications of Operational Efficiency

May 11, 2020 Blake Barnes

Many people think of operational efficiency solely within the bounds of manufacturing or logistics. Amazon Prime’s one-day delivery, IBM’s microchips, or Ford’s iconic assembly line are likely the first examples that come to mind—but by no means represent an exhaustive list. While all these examples are epitomized for a reason, unorthodox efficiencies can be found in most areas of your business. Especially in the current economic environment, companies […]

The Value of Process Improvement in the Banking Customer Experience

February 11, 2020 Molly Legband

The banking industry is quickly evolving, requiring banks to be adaptable and innovative to continue meeting customer needs. With personalized, omnichannel experiences becoming the standard, banks must have the correct foundation in place to actively engage their customers in real time. To accomplish this, there must be a focus on improving the process of storing […]

5 Things All Strategy Executives Should Be Thinking About

October 30, 2019 Sarah Bruner

The best leaders know they don’t know it all. Finding ways to learn from executives who have faced similar challenges is crucial for arming yourself for the unknown. And it’s not as easy as it sounds. That’s why we created the Strategic Forum Program. These groups bring together executives from across industries to learn from each […]

Fintech Disruption & Innovation: How Two Companies Are Changing the Way We Do Business and Manage Our Finances

February 12, 2019 Kathryn Bashour

Disruptors, by definition, upend an industry by introducing innovative technologies and business models that reframe our expectations of that industry’s norms. But there is so much more to disruptors in today’s world. According to the Harvard Business Review, “The topic of industry disruption—a process whereby a smaller company with fewer resources is able to successfully […]

Strategy: From Military Survival to Sustainable Competitive Advantage

February 23, 2018 Emily Crawford

In Credera’s Management Consulting Practice, we believe continuous learning and improvement are hallmarks of great consultants. Each month, our practice meets for a book club, where we discuss a book, case study, or topic relevant to both our work and our passion for learning. We are excited to share insights from these discussions over the […]

Azure Governance Part 2: Using Subscriptions and Resource Groups as Building Blocks

February 3, 2017 Adrian Romo

This is part two of a four-part series on Enterprise Governance in Microsoft Azure. Many of my clients have learned the hard way that getting out in front of cloud adoption with a sound governance strategy is a key step that should not be overlooked. Often organizations will dip their toe in the waters of […]