3 Tips to Help Leaders Communicate Through Change

September 6, 2019 Laura Hunter

“The leader’s mood and behaviors drive the moods and behaviors of everyone else. A cranky and ruthless boss creates a toxic organization filled with negative under-achievers who ignore opportunities; an inspirational, inclusive leader spawns acolytes for whom any challenge is surmountable.” –Primal Leadership: The Hidden Driver of Great Performance Business leaders continuously face challenges, but among the […]

How Two Missing Words Resulted in Unmet Expectations

October 6, 2017 Chris Zayas

Earlier this year, Airbnb gave me a lesson in expectation management and humility. It caused me to reevaluate my approach to communication in all aspects of my life, including how I work with clients. Airbnb Expectations About a year ago, we bought our first house. Instead of renting out our garage apartment, we decided to […]

Life at Credera Summary

April 17, 2017 Briana Gentry

Over the last six months we “open-sourced” the Credera culture in a series called Life at Credera. Our goals were to share what we’ve learned, take action instead of promote theory, and provide specific examples on the experiences that have worked for us. 34 Credera employees contributed over different 40 points of view (POV) on […]

Inviting Others In

March 30, 2017 Drew Allen

Following the conclusion of my first project as a consultant, I felt a bit uneasy about the whole thing. We were at the client site for eight weeks, and just like that, it was over. The client was appreciative and happy with our work, but I had my doubts. Would our work be beneficial in […]

Communication Makes Credera Work

March 29, 2017 Alyse White

  Communication is frequently listed as one of the key attributes of healthy relationships. When I think about the relationships I have with friends and family, it’s easy to point to examples of what open, authentic communication looks like. I am happy to say I also see those same characteristics in the relationships I have […]

3 Ways Credera Encourages Communication

March 23, 2017 Kevin Wheeler

  Anybody who has been part of an efficient, successful team knows how the results are exponentially better—and the journey more enjoyable—when everybody knows what’s happening. You need to keep people informed and make sure everyone’s on the same page. The best consulting teams rely on effective communication. While the goal is obvious, the path […]

The Dreaded Group Project

March 22, 2017 Johna Rutz

In consulting, every project is a group project. As a recent university graduate, the phrase “group project” still evokes a mental montage of three bleary-eyed students hunched over computers at 4 a.m. struggling to meet an 8 a.m. deadline: Memories of texting each other frantically an hour before class trying to debug a rogue SQL […]

Communication: In the Absence of Information, What Do People Do?

March 8, 2017 Lauren King

We have a mantra in our firm: “In the absence of information, people make it up.” We do this. When lacking access to information we speculate, assume, guess, and sometimes even make up what we believe are facts, even if they aren’t. We don’t want our team members to lack access to facts. Our firm-wide […]

Leadership at Credera: Serving and Sharpening One Another

February 8, 2017 Justin Bell

  Leadership is one of the most written and talked about topics of our day. Leadership style and impact vary widely. However, most of us recognize that governments, businesses and families rise and fall based on the quality of their leadership. In this edition of Life at Credera, we’ll unpack seven behaviors we look for in […]

Fireside Chats – A Key Element of Employee Communication & Engagement

January 13, 2016 Justin Bell

The term Fireside Chat is often used to describe a series of radio addresses given by Franklin D. Roosevelt in the 1930s and 1940s.  These chats were historically noteworthy because they represented the first time in history that the President communicated directly with a large number of citizens.  Roosevelt was able to talk the American […]