4 Tips for Successful Program Rescue and Recovery

August 15, 2019 Allison Kingsley

A quick Google search will reveal study after study showing the staggering percentage of organizations reporting failure in their strategic programs. One report indicates less than 60% of projects are completed within their original budget, and another study reveals only 21% of projects consistently deliver on their benefits. There is an undeniable gap in expected […]

Unique and United: Three Baylor Bears Share Their Experience at Credera

August 12, 2019 Bria Ford

Three Baylor Bears and members of Credera’s Management Consulting Practice—Bria Ford, Lauren Glick, and Melanie Tingue—work together on a project serving one of the leading U.S. airlines. Credera is supporting the client’s implementation of the Scaled Agile Framework (SAFe). SAFe is a method used by large corporations to move from a waterfall development style to an agile […]

The ‘People Factors’ for a Successful Transformation

July 26, 2019 Devon Leasure

The ‘People Factors’ for a Successful Transformation: How focusing on people in the midst of an organizational change leads to a greater return on investment Organizations don’t change, people do. On average, more than 75% of the return on investment (ROI) of any major business transition is tied to the user adoption, and only 25% […]

Millennial Travel and Hospitality Personas: The Hopeful Realist

May 22, 2019 Emily Dunn

The typical travel and hospitality customer is changing. The millennial share of this market is already significant, and it’s constantly growing. Travel and hospitality organizations must understand millennial segments’ priorities in order to offer travel options that can win and retain their business for the long term. This article is the third and final installment […]

Millennial Travel and Hospitality Personas: The Adventure Seeker

May 16, 2019 Emily Crawford

The typical travel and hospitality customer is changing. The millennial share of this market is already significant, and it’s constantly growing. Travel and hospitality organizations must understand different millennial segments’ priorities in order to offer travel options that can win and retain their business for the long term.   This article on the adventure seeker […]

Millennial Travel and Hospitality Personas: The Bleisure Traveler

May 8, 2019 Cameron Weinert

The typical travel and hospitality customer is changing. The millennial share of this market is already significant, and it’s constantly growing. Travel and hospitality organizations must understand different millennial segments’ priorities in order to offer travel options that can win and retain their business for the long term. This article is the first installment of […]

6 Things to Remember When Bringing a Product to Market

May 2, 2019 Rachel West

As many as 95% of new consumer products fail, according to Harvard Business School professor Clayton Christensen. Given the odds stacked against success, product owners should do everything they can to maximize the potential for a successful product release. Below are six things we’ve learned based on our experience working with companies on product design, development, and release.  […]

My Credera Journey

April 9, 2019 Devon Leasure

Path to Credera “Hi Devon, is now a good time to talk?” “Yes, if you don’t mind that I’m a little out of breath.” It was the morning of my brother’s wedding. I was on a hike in Southern California when I first interviewed over the phone with Leslie Goth, the Management Consulting recruiter at […]

Three Ideas to Supercharge Your Innovation Practice From an Unlikely Source: A Government-Funded New Ventures Program

April 2, 2019 Rachel West

Coined “America’s Largest Seed Fund,” the Small Business Innovation Research (SBIR) program uses a rigorous review process to identify and fund transformational companies. One-of-a-kind, the initiative offers valuable lessons to both public and private sector companies that are serious about structured innovation. One company that consistently outperforms in the SBIR program is Transcendent Endeavors, an […]

How to Create a Product Onboarding Video to Drive User Adoption and Engagement

March 21, 2019 Christina Hahn

You’ve created a product. Great, but your work doesn’t end there. If you are a project manager or a product owner, you may also be responsible for training and onboarding your users. Ensuring users are self-sufficient is a crucial part of post-live care and change management. After all, projects are only successful when they are […]