Strategy

We work alongside clients to identify, develop, and implement winning strategies that align resources and technology to fulfill their overall vision and mission. The right strategies improve organizational performance by leveraging people, processes, and technology in ways that create value for the organization.

Our team provides an experienced perspective that brings clarity to complex situations. We see through the political, technical, or process “noise,” identify the real issues that need to be solved, and work with our clients to develop practical and actionable plans to execute the strategy and drive value.

Strategy Offerings:
  • Business & Operating Model Strategy
  • IT Strategy
  • Digital Strategy
  • Mergers & Acquisitions
  • Innovation Strategy
  • Operations Strategy
  • Customer Insights & Sales Excellence (CRM)
  • Corporate Growth & Development
  • Talent Management & Organization Design

Portfolio, Program, and Project Leadership

For us, leadership comes down to three things: exceptional character, demonstrated competence, and proven experience.

Our clients hire us to lead initiatives when they need the discipline of portfolio, program, and project management to get results that drive long-term value for the organization. We lead transformational programs for our clients when failure is not an option. We also rescue programs that have fallen off track or are underperforming. In either case, we bring the character, competence, and experience to help guide our clients’ projects to a successful completion.

We take a solutions focus– not a technology focus– when leading our clients’ programs. Our decisions and approach are guided by understanding how strategy, people, process, and technology come together to create a solution with long-term value.

We aren‘t satisfied with the results until you are.

Portfolio, Program, Project Leadership Offerings:
  • Agile Coaching & Transformation
  • Project Rescue & Recovery
  • PMO Transformation
  • Portfolio Management
  • Program Management

Transformation & Change Management

Credera works alongside our clients through change. We use a comprehensive and structured transformational approach and get measurable results. We equip employees so they are ready to accept and embrace change. We help clients align their organization, processes, and technology with their business strategy, mission, and values.

Lasting change is hard to achieve, and most organizations don’t understand how to create it. Together we can minimize the impact of things that get in the way of change and achieve better business results.

Transformation and Change Management Offerings:
  • Leadership & Sponsorship
  • Engagement & Adoption
  • Organizational Design
  • Change Management
  • Learning

Organizational Health & Culture

Leaders who cultivate an amazing company culture are outperforming their competitors–consistently! Leaders who have tried to protect the reputation of their company, instead of dealing with the brutal facts, are losing. To make the necessary changes, teamwork is required. Unfortunately, healthy teamwork remains as challenging as it has ever been.

Interestingly, teams win because they are not perfect. By openly dealing with their imperfections, functional teams overcome the natural challenges associated with being human beings. Teams who are committed to building trust and dealing with conflict achieve better results. These teams model for others what is required.

Operations Excellence

Most organizations recognize the need for continuous improvement. Making that improvement happen is another story. We work with organizations to achieve operational excellence by working side by side with our clients to rethink how work is done. Together, we can dramatically improve customer service, cut operational costs, increase revenue, and do more with less.

Operating at the intersection of business and technology, we dissect, analyze, and recommend changes to critical operational processes. As a result, organizations become more productive and better equipped to operate. Our clients maximize business value both internally and for their customers.

Operations Excellence Offerings:
  • Supply Chain
  • Procurement
  • Finance & Accounting
  • Marketing
  • Product Development
  • Sales

Technology & Software Selection

What is the right combination of the various commercial and open source options to build your next generation technology platform? What is the best cloud-based offering to meet your particular business needs? How do you know if the software company selling the product is communicating the facts as they are today or as they hope they will be once you buy the product? There are a hundred other questions that wisdom tells us we should seek clarity on before making a decision. We work with our clients to discern the right technology solution for their specific scenario, then rally their team around the best technology decision. We manage software vendor responses and negotiations to get the best possible price for the technology purchase.

We have significant experience helping organizations make great decisions on mobile, open source, ecommerce, cloud-based, and ERP platform options.