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IT Effectiveness Initiative for Fortune 1000 Car Rental Company 

Situation

This Fortune 1000 company has a highly recognized car rental brand that primarily serves value-conscious travelers. Their operations are located in more than 70 countries throughout the world, including approximately 800 corporate and franchised locations in the United States and Canada. 



Credera's Contribution

  • A clear IT strategy
    • A three-year IT project roadmap that included key people, processes, and technology initiatives
    • A clearly defined purpose for the IT organization
    • Cultural characteristics for the IT organization
    • Direct and meaningful performance measures for the IT organization
  • A plan to re-align the IT organization to more effectively support the organization’s overall direction
  • Consistent and repeatable IT processes to support the newly defined IT organizational structure and vision
    • IT Program Management Office (PMO)
    • Philosophy, approach, tools, and techniques for project management
    • IT operational processes (i.e. Release Management and Change Management)

Result

  • IT goals were re-aligned with business objectives in order to support future growth opportunities
  • A clear and compelling IT Strategy outlined key projects and investments for the next 2 – 3 years
  • Detailed plans were developed for implementing recommendations

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