This company is the market leader in providing content and software to users of mobile phones, Smartphones and PDAs.  The client has multiple online channels for selling products including their own web site, a commerce engine used by the software providers as well as custom developed partner sites.  This client’s in-house developed web-based commerce system was unstable, difficult to manage and did not scale with the company’s rapid growth.  Their legacy systems were difficult to maintain and required expensive hardware upgrades to increase capacity.

In order to improve scalability, usability and lower the total cost of ownership, Credera helped this company implement ATG as their commerce platform.  The Credera implemented ATG solution allowed for stability, increased online conversion rates, and lower maintenance costs.  The sites run by this client are now easier to manage and scale with increased availability and revenue.

• A three year Project Roadmap for rolling out a complete eCommerce solution
• A detailed Project Plan for the each phase, precisely detailing all aspects of design, development and deployment of the online applications
• Project Management
• Detailed project plans
• Use case development
• Issue resolution process
• Architectural
• Hardware system architectural design
• Interface diagrams
• Technical design documents
• Entity relationship diagrams
• Integration to legacy backend systems
• Development of core components of the overall architecture
• Performance tuning and optimization

• Higher conversion rates on the new platform
• Increased uptime with fewer servers
• Fewer calls to the customer care center for order fulfillment
• Increased ability to market products online
• Simpler software deployments and updates reducing maintenance costs and downtime